Agents escalate by design, not by accident.
Define exception rules once. When confidence falls or a policy flag fires, the workflow pauses and routes to a reviewer — with full context and the option to approve, reject, or override.
4 approvals pending · flags include policy threshold, sanctions, duplicate invoice
Humans on exceptions. Agents on routine.
When to ask a human
Confidence thresholds, policy flags, vendor-specific checks. Each rule is declarative, testable, and versioned.
Reviewer sees the reasoning
Not just the verdict — the chain-of-reasoning, the inputs, the rationale. Reviewing takes minutes, not hours.
Every decision becomes training signal
Overrides feed the evaluation harness. Policy rules evolve. The agent improves without someone maintaining a prompt.
Every decision, reconstructible on demand.
Who approved what, when
User, timestamp, decision, rationale — on every action.
Full agent context
Prompt, tool calls, outputs — captured on the review.
Policy version tied to run
Recreate the exact policy state for any past decision.
Export to SIEM
Stream to Splunk, Datadog, or custom compliance pipelines.
Governance the reviewer and the auditor both trust.
We'll map your existing exception rules to SuperProcess in a scoping session.