Document Verification
A submitted application is registered, read, validated for field confidence and duplicate risk, routed to a clerk only for uncertain fields, then returned to the public website with status and evidence.
Public-sector operations
Document Verification
Process diagram
The process registers the application, reads the uploaded document, branches on duplicate risk, low-confidence fields, or clean auto-verification, then returns status to the website.
What the diagram shows
A submitted application is registered, read, validated for field confidence and duplicate risk, routed to a clerk only for uncertain fields, then returned to the public website with status and evidence.
3
verified demo paths
52s
sample run to status update
1
review task when needed
Live run
The animated path follows a low-confidence mobile number through clerk correction, callback, and field-level history.
Register
00:00Application ID, uploaded image, and applicant row created
Read fields
00:12Name, mobile, address, document number, and date fields extracted
Validate risk
00:26Confidence, format, duplicate, and eligibility checks run
Correct field
00:39Only the low-confidence mobile field is sent to a clerk
Return status
00:58Public website row and verification history are updated
Human decision
The clerk gets only the uncertain fields, the OCR crop, confidence score, source image, and the suggested correction.
Reviewer packet
Applicant
RTO-CODEX sample
Mobile
Digit 7 uncertain
Duplicate check
No match
Callback
Ready after correction
Evidence trail
The history keeps the original upload, extracted fields, duplicate check, clerk correction, callback status, and final applicant-visible result.
Application registered
Application ID, upload, source row, and callback target created
Fields extracted
Name, mobile, address, document number, and date fields read with confidence
Validation complete
Duplicate and eligibility checks passed; mobile confidence failed threshold
Clerk correction requested
Task opened for the single low-confidence mobile digit
Website updated
Corrected field and verified status posted back to the public row
For VPs
For operations leadership, the value is predictable turnaround and fewer manual touches without removing human authority from ambiguous cases.
For users
For the clerk, the task is no longer raw document review. It is a focused correction screen with the fields that need attention.
For builders
For builders, the process proves application IDs, OCR confidence gates, duplicate checks, clerk correction tasks, callbacks, and durable history.
Systems touched
The process connects work, people, and records.
3
verified demo paths
52s
sample run to status update
1
review task when needed
Want to walk through your version of this process?
We can map the current path, find the decision points, and show where agents should work under human and policy control.