Trusted agents. Governed processes.
Built for the people who own the process .
Describe a process. Superprocess runs it — agents on judgment calls, humans where it matters, every step on record.
Agent
Agent
Governed orchestration, not loose agents.
Enterprises need agents they can trust inside real processes.
From process map to governed run.
Systems call services. Agents do bounded work. Humans decide exceptions. Evidence stays attached.
You are the supply planning agent for the North America S&OP cycle.
Use approved demand, inventory, capacity, and assumptions sources to compare feasible plans.
Produce three options with service, margin, and expedite-risk tradeoffs.
Summarize the recommendation and wait for planner approval before any system writeback.
Business analysts design in BPMN 2.0. Engineers deploy. The model compiles to the durable runtime.
- Versioned, reviewable edits
- Compiles directly to the runtime
Event history keeps the run intact while services fail or planners take days to decide.
- Retries, timeouts, and human waits in one run
- Resume from the last completed step
Each agent step gets its own model, tool access, and prompt — routed through human gates before writeback.
- OpenAI, Anthropic, or private models by step
- Only approved tools: SAP, Slack, Sheets, APIs
Exceptions and risky writebacks land in an approval queue with full context attached.
- Approve, reject, override, or return
- Decision owner stays on the run
Token cost, latency, and retry attribution per step — replayable for operators and audits.
- Trace IDs join process, agent, and writeback
- Evidence trail for executives and audits
Start where the workflow already needs judgment.
Planning exceptions, document reviews, risk decisions, finance controls, and customer follow-up.
Demand & Supply Balancing
Monthly or weekly planning across forecasts, open orders, inventory, capacity.
- signals
- scenarios
- planner signoff
- exact walkthrough
Trigger and decision
Trigger: Planning cycle with changed demand, capacity, or supply
Decision: Planner chooses the scenario and tradeoff to publish
S&OP Cycle Coordination
Data aggregation across demand, supply, finance.
- signals
- scenarios
- planner signoff
Trigger and decision
Trigger: Planning cycle with changed demand, capacity, or supply
Decision: Planner chooses the scenario and tradeoff to publish
Inventory Reconciliation
Cross-system matching across WMS, ERP, store systems.
- root cause
- owner routing
- recovery action
Trigger and decision
Trigger: Forecast enters the queue
Decision: Scenario approval
Logistics Exception Handling
Classify, prioritize, route carrier and shipment exceptions.
- root cause
- owner routing
- recovery action
Trigger and decision
Trigger: Forecast enters the queue
Decision: Scenario approval
Order-to-Cash Exceptions
Flag stuck orders, route to ops, draft customer communication with policy grounding.
- customer promise
- root cause
- recovery
- exact walkthrough
Trigger and decision
Trigger: Customer order stalls or promise date slips
Decision: Ops owner approves the recovery path
Invoice Factoring
Submission-to-funding.
- invoice package
- credit rules
- funding decision
- exact walkthrough
Trigger and decision
Trigger: New invoice or payment exception
Decision: Eligibility
KYC / Customer Onboarding
Extract documents, run policy checks, route exceptions.
- document intake
- field extraction
- review packet
Trigger and decision
Trigger: Invoice package enters the queue
Decision: Eligibility
Supply Chain Finance
Reconciliation across buyer, seller, finance, capital markets.
- root cause
- owner routing
- recovery action
Trigger and decision
Trigger: Invoice package enters the queue
Decision: Eligibility
AML Transaction Monitoring
triage of flagged transactions.
- signal scoring
- risk route
- investigator packet
Trigger and decision
Trigger: Invoice package enters the queue
Decision: Investigator decides whether the case clears or escalates
Loan Underwriting
Document ingestion, policy application, credit-limit check.
- request packet
- policy gate
- approval trail
Trigger and decision
Trigger: Invoice package enters the queue
Decision: Eligibility
S&OP Cycle Coordination
Aggregate demand, supply, finance, and capacity signals before the planning review.
- signals
- scenarios
- planner signoff
Trigger and decision
Trigger: Planning cycle with changed demand, capacity, or supply
Decision: Planner chooses the scenario and tradeoff to publish
Spend Analysis
15-day manual process → 10-minute agentic sprint.
- root cause
- owner routing
- recovery action
Trigger and decision
Trigger: Forecast enters the queue
Decision: Allocation tradeoff
Demand & Supply Balancing
Multi-day planning → 30-minute automated flow.
- signals
- scenarios
- planner signoff
- exact walkthrough
Trigger and decision
Trigger: Planning cycle with changed demand, capacity, or supply
Decision: Planner chooses the scenario and tradeoff to publish
Supplier Risk Monitoring
News, weather, geopolitical signals 24/7.
- signal scoring
- risk route
- investigator packet
Trigger and decision
Trigger: Forecast enters the queue
Decision: Investigator decides whether the case clears or escalates
Logistics Exception Handling
Classify, prioritize, route exceptions.
- root cause
- owner routing
- recovery action
Trigger and decision
Trigger: Forecast enters the queue
Decision: Allocation tradeoff
Month-End Close
Multi-day workflow across entities.
- record match
- variance
- finance owner
Trigger and decision
Trigger: Ledger enters the queue
Decision: Owner resolves the variance or signs off the match
AR / AP Reconciliation
Match transactions, flag exceptions, route to finance for resolution.
- record match
- variance
- finance owner
Trigger and decision
Trigger: Ledger enters the queue
Decision: Owner resolves the variance or signs off the match
Budget vs Actual Review
Variance identification, root-cause analysis, commentary drafting.
- record match
- variance
- finance owner
Trigger and decision
Trigger: Ledger enters the queue
Decision: Owner resolves the variance or signs off the match
Expense Audit
Policy-violation detection, receipt verification, escalation to finance owner.
- record match
- variance
- finance owner
Trigger and decision
Trigger: Ledger enters the queue
Decision: Owner resolves the variance or signs off the match
Vendor Payment Approval
Multi-step approval with policy application.
- root cause
- owner routing
- recovery action
Trigger and decision
Trigger: Ledger enters the queue
Decision: Variance explanation
Ticket Triage
Classify, prioritize, route, or resolve inline.
- case intake
- evidence
- response
Trigger and decision
Trigger: Customer case arrives or changes status
Decision: Priority
Renewal Risk Detection
Signal monitoring across usage, sentiment, engagement.
- signal scoring
- risk route
- investigator packet
Trigger and decision
Trigger: Account health signal crosses threshold
Decision: Customer success chooses the intervention
Account Health Monitoring
Composite health score with explanation, intervention recommendations.
- signal scoring
- risk route
- investigator packet
Trigger and decision
Trigger: Ticket enters the queue
Decision: Priority
Onboarding Milestone Tracking
Track implementation steps across customer org, flag blockers, escalate stalls.
- signals
- scenarios
- planner signoff
Trigger and decision
Trigger: Ticket enters the queue
Decision: Priority
Watch one process move from model to decision.
Diagram, live run, human decision, and evidence trail — one process end to end.
Financial Services
Invoice Factoring Review
Process diagram
The package first branches on missing documents, then moves through extraction, buyer matching, credit policy, reviewer approval for exceptions, and funding writeback.
What the diagram shows
A submitted invoice package moves through document completeness, extraction, buyer matching, concentration policy, credit approval, funding decision, and evidence capture.
250
invoice packages / day
6 -> 3
process phases
10 -> 1
people per routine deal
Live run
The animated path follows a complete package that hits a concentration exception and pauses for credit review before funding is booked.
Receive package
00:00Invoice, PO, delivery note, buyer ledger, and seller profile attached
Complete docs
00:16Missing proof-of-delivery path is checked before extraction continues
Match buyer
00:38Invoice fields are matched to PO, receipt, buyer terms, and duplicate history
Approve exception
00:56Credit reviewer decides on concentration and threshold exception
Book funding
01:18Funding decision, facility exposure, and evidence are written back
Human decision
The reviewer sees invoice amount, buyer standing, duplicate status, facility exposure, concentration, and the proposed advance terms.
Reviewer packet
Invoice amount
$47,200
Buyer standing
Verified
Duplicate check
No match
Exception
Concentration above limit
Evidence trail
The record keeps the submitted documents, extracted fields, policy checks, reviewer decision, funding terms, and system writeback together.
Package received
Invoice, PO, delivery note, buyer ledger, and seller profile attached
Completeness passed
No missing proof-of-delivery or purchase-order evidence
Buyer match complete
Invoice matched to PO, receipt, terms, and duplicate history
Credit review requested
Concentration exception routed with recommended advance terms
Funding recorded
Decision, reviewer, rationale, and facility exposure written back
Public-sector operations
Document Verification
Process diagram
The process registers the application, reads the uploaded document, branches on duplicate risk, low-confidence fields, or clean auto-verification, then returns status to the website.
What the diagram shows
A submitted application is registered, read, validated for field confidence and duplicate risk, routed to a clerk only for uncertain fields, then returned to the public website with status and evidence.
3
verified demo paths
52s
sample run to status update
1
review task when needed
Live run
The animated path follows a low-confidence mobile number through clerk correction, callback, and field-level history.
Register
00:00Application ID, uploaded image, and applicant row created
Read fields
00:12Name, mobile, address, document number, and date fields extracted
Validate risk
00:26Confidence, format, duplicate, and eligibility checks run
Correct field
00:39Only the low-confidence mobile field is sent to a clerk
Return status
00:58Public website row and verification history are updated
Human decision
The clerk gets only the uncertain fields, the OCR crop, confidence score, source image, and the suggested correction.
Reviewer packet
Applicant
RTO-CODEX sample
Mobile
Digit 7 uncertain
Duplicate check
No match
Callback
Ready after correction
Evidence trail
The history keeps the original upload, extracted fields, duplicate check, clerk correction, callback status, and final applicant-visible result.
Application registered
Application ID, upload, source row, and callback target created
Fields extracted
Name, mobile, address, document number, and date fields read with confidence
Validation complete
Duplicate and eligibility checks passed; mobile confidence failed threshold
Clerk correction requested
Task opened for the single low-confidence mobile digit
Website updated
Corrected field and verified status posted back to the public row
Supply Chain Operations
Order-to-Cash Exceptions
Process diagram
The process starts from a missed carrier cutoff, reconciles ERP, WMS, TMS, credit, allocation, and CRM state, then branches by exception family before owner approval.
What the diagram shows
A stuck customer order is diagnosed across ERP, warehouse, transportation, credit, and customer-commitment records, then routed to the right owner with a recommended recovery action.
6
systems reconciled
4
exception routes
1
owner decision
Live run
The animated path follows this order through warehouse miss, owner approval, recovery commit, and promise-change record.
Promise breach
00:00Order O-43891 will miss the carrier cutoff
Trace state
00:28ERP, WMS, TMS, credit, allocation, and CRM promise reconciled
Select path
00:46Warehouse miss beats credit, stock, and carrier hypotheses
Approve tradeoff
01:08Order owner chooses split shipment plus expedite cost
Commit recovery
01:36WMS, TMS, ERP promise, and customer message updated
Human decision
The order owner sees customer impact, root cause, recovery option, expedite cost, and the drafted customer update.
Reviewer packet
Customer impact
Tier-1 order at risk
Root cause
Pick wave missed cutoff
Recovery option
Split + expedite
Customer update
Promise message drafted
Evidence trail
The run keeps the before and after promise, owner decision, system writes, and customer communication together.
Promise breach detected
Carrier cutoff risk found for O-43891
Order state reconciled
ERP, WMS, TMS, credit, allocation, and CRM promise compared
Exception path selected
Warehouse pick miss scored above credit, stock, and carrier alternatives
Owner decision requested
Split shipment and expedite cost sent for approval
Recovery committed
Pick task, shipment, ERP promise, and customer message updated
Supply Chain
Demand & Supply Balancing
Process diagram
The process loads planning signals into a constrained model, explains the shortage, branches into three scenario choices, and requires planner signoff before publishing.
What the diagram shows
A planning exception pulls forecast changes, firm orders, inventory, capacity, supplier commitments, and service targets into a constrained-plan model, then routes the tradeoff to a planner before publishing.
6
planning signals
3
scenario options
1
published exception plan
Live run
The animated path follows a forecast-driven shortage into the recommended reallocation scenario, planner signoff, published plan, and assumption log.
Load signals
00:00Forecast uplift, orders, inventory, transit, capacity, suppliers, and service target loaded
Find gap
00:34Week-3 demand exceeds constrained supply for Northeast DC
Compare scenarios
00:59Reallocation, expedite, and backorder options scored
Planner signoff
01:24Planner approves allocation shift and expedite cost
Publish plan
01:52S&OP plan, allocation, and assumption log updated
Human decision
The planner sees demand delta, constrained week, scenario comparison, service impact, cost impact, and the recommended allocation shift.
Reviewer packet
Demand delta
+11% Northeast DC
Constraint
Week-3 supplier capacity
Service impact
Key accounts protected
Recommended scenario
Reallocate + limited expedite
Evidence trail
The assumption log keeps every input version, scenario score, planner decision, and published plan update in one record.
Signals loaded
Forecast, orders, inventory, in-transit, capacity, supplier commits, and service target loaded
Shortage explained
Week-3 Northeast demand exceeds constrained supply after firm orders
Scenarios compared
Reallocation, supplier expedite, and protected-backorder options scored
Planner signoff requested
Recommended allocation shift routed with service and cost impact
Plan published
S&OP plan, allocation rule, and assumptions record updated
A map of the work Superprocess can own.
Recurring decision paths with cross-system context, agent work, human accountability, and inspectable evidence.
By industry
Operating queues by market.
Finance, supply chain, banking, insurance, healthcare, manufacturing, and more.
View by industry workflowsBy function
Workflow ownership by team.
Finance ops, procurement, IT, legal, HR, sales ops, and customer success.
View by function workflowsIndustry
Financial Services
Invoice factoring · KYC · SCF
- Invoice Factoring
- KYC / Customer Onboarding
- Supply Chain Finance
7 modeled workflows
Industry
Banking
Onboarding · fraud · disputes
- Account Opening
- Fraud Review Triage
- Dispute Resolution
6 modeled workflows
Industry
Insurance
Claims · FNOL · investigation
- Claims Validation (P&C)
- First Notice of Loss (FNOL)
- Fraud Investigation
6 modeled workflows
Industry
Legal Services
Contracts · doc review · IP
- Contract Review
- Document Review (E-Discovery)
- Matter Intake & Triage
6 modeled workflows
Industry
Supply Chain
S&OP · logistics · supplier risk
- S&OP Cycle Coordination
- Spend Analysis
- Demand & Supply Balancing
7 modeled workflows
Industry
Manufacturing
Quality · RCA · work orders
- Quality Review / Defect Triage
- Root-Cause Analysis
- Work Order Routing
5 modeled workflows
Industry
Healthcare
Prior auth · claims · intake
- Prior Authorization
- Claims Processing
- Patient Intake
6 modeled workflows
Function
Finance & Accounting
Close · AR/AP · audit
- Month-End Close
- AR / AP Reconciliation
- Budget vs Actual Review
5 modeled workflows
Function
Human Resources
Screening · onboarding · policy
- Resume Screening
- Employee Onboarding
- Benefits Q&A
5 modeled workflows
Function
IT & Security
Access · incidents · vendor risk
- Access Reviews
- Incident Triage
- Vendor Risk Assessment
4 modeled workflows
Function
Procurement
Vendor · RFP · contracts
- Vendor Onboarding
- RFP Analysis
- Contract Negotiation Prep
4 modeled workflows
Function
Legal & Compliance
Policy · reg-change · audit prep
- Policy Drafting & Review
- Regulatory Change Monitoring
- Audit Prep
4 modeled workflows
Function
Marketing
Content · campaigns · leads
- Content Compliance Review
- Campaign Optimization
- Lead Qualification
4 modeled workflows
Function
Sales Operations
Deal desk · pricing · commissions
- Deal Desk
- Pricing Exception Review
- Commission Disputes
4 modeled workflows
Four principles every visual decision answers to.
Readable, governed, integrated, and durable before production.
01 · Calm authority
Dependable, not hype.
Restrained type and near-black ink. The tower stays legible under load.
02 · Visibility
State made visible.
Run IDs, timestamps, and agent calls in mono — marked as fact.
03 · Density without noise
Quiet surfaces, loud data.
Dense screens stay calm because type isn't competing for attention.
04 · Evidence by default
Governance means a record.
Every step, agent action, and human decision — timestamped on the run.
Start narrow enough to prove value and control.
Map
One workflow: trigger, owner, inputs, gates, and output.
Connect
Only the documents, systems, tools, and policies for the first run.
Shadow
Compare agent packets against how operators handle the work today.
Control
Human approvals on exceptions. Every material decision on record.
Tell us your workflow. We'll tell you honestly whether we can take it on.
One week shadowing your ops, then one process scoped end-to-end with human approval built in.