Enterprise operations, orchestrated end to end
Orchestrate real processes with agents inside.
SuperProcess models the operation, runs it durably, gives agents governed work, pauses for human decisions, and records the evidence trail executives can trust.
Agent
Agent
One platform. Five layers.
Model the process. Run it durably. Put agents to work with governed tools. Humans on exceptions. Every run traced end-to-end.
One event log stitches the five layers. A BPMN step, an agent tool call, and a human approval all land on the same trace ID — replayable end-to-end.
How it works
From process map to governed run.
SuperProcess turns the operating model into live workflow state: systems call services, agents do bounded work, humans decide exceptions, and the evidence stays attached.
You are the supply planning agent for the North America S&OP cycle.
Use approved demand, inventory, capacity, and assumptions sources to compare feasible plans.
Produce three options with service, margin, and expedite-risk tradeoffs.
Summarize the recommendation and wait for planner approval before any system writeback.
Agents, human tasks, service calls, timers, and signals are first-class nodes
Every edit is versioned, reviewable, and reversible
The model compiles directly to the durable runtime
Event history survives crashes and restarts
Retries, timeouts, callbacks, and human waits are part of the run
Operators can resume from the last completed step
Use different LLM providers or private models by workflow step
Expose only approved tools: SAP, Slack, Sheets, and planning APIs
Route optimizer recommendations through human gates before writeback
Approval queue for exceptions and risky writeback
Reviewer can approve, reject, override, or return the task
Decision owner and rationale stay attached to the run
Trace IDs join the process, agent task, approval, and writeback
Token, cost, latency, and retry attribution per step
Evidence trail for operators, executives, and audits
Where it starts
Start where the workflow already needs judgment.
SuperProcess fits the operating areas where systems, agents, and people already meet: planning exceptions, document reviews, risk decisions, finance controls, and customer follow-up.
Function
Supply Chain Operations
Planning, logistics, and inventory workflows that sit inside every enterprise — for the in-house supply-chain team, distinct from supply-chain-native companies.
Open the full subsectionplanning
Demand & Supply Balancing
Monthly or weekly planning across forecasts, open orders, inventory, capacity, supplier commitments, and service targets.
Trigger: Planning cycle with changed demand, capacity, or supply
Decision: Planner chooses the scenario and tradeoff to publish
planning
S&OP Cycle Coordination
Data aggregation across demand, supply, finance. Exception synthesis before the planning review.
Trigger: Planning cycle with changed demand, capacity, or supply
Decision: Planner chooses the scenario and tradeoff to publish
supplier ops
Inventory Reconciliation
Cross-system matching across WMS, ERP, store systems. Variance flagging with root-cause routing.
Trigger: Forecast enters the queue
Decision: Scenario approval
supplier ops
Logistics Exception Handling
Classify, prioritize, route carrier and shipment exceptions. Crash-safe across API outages.
Trigger: Forecast enters the queue
Decision: Scenario approval
supplier ops
Order-to-Cash Exceptions
Flag stuck orders, route to ops, draft customer communication with policy grounding.
Trigger: Customer order stalls or promise date slips
Decision: Ops owner approves the recovery path
Industry
Financial Services
Trade finance, lending, reconciliation — operations where every cycle day costs revenue.
Open the full subsectiondocument intake
Invoice Factoring
Submission-to-funding. Agentic extraction, validation, policy checks, human review on exceptions.
Trigger: New invoice or payment exception
Decision: Eligibility
document intake
KYC / Customer Onboarding
Extract documents, run policy checks, route exceptions. Weeks → minutes for clean cases.
Trigger: Invoice package enters the queue
Decision: Eligibility
supplier ops
Supply Chain Finance
Reconciliation across buyer, seller, finance, capital markets. Deterministic allocation.
Trigger: Invoice package enters the queue
Decision: Eligibility
risk triage
AML Transaction Monitoring
Agentic triage of flagged transactions. Investigator reviews synthesis, not raw alerts.
Trigger: Invoice package enters the queue
Decision: Investigator decides whether the case clears or escalates
approval gate
Loan Underwriting
Document ingestion, policy application, credit-limit check. human review on exceptions.
Trigger: Invoice package enters the queue
Decision: Eligibility
Industry
Supply Chain
Planning, inventory, logistics, and supplier workflows where teams still reconcile demand, capacity, commitments, and disruptions across too many systems.
Open the full subsectionplanning
S&OP Cycle Coordination
Aggregate demand, supply, finance, and capacity signals before the planning review. Agent prepares the exception packet; planners approve tradeoffs.
Trigger: Planning cycle with changed demand, capacity, or supply
Decision: Planner chooses the scenario and tradeoff to publish
supplier ops
Spend Analysis
15-day manual process → 10-minute agentic sprint. Automatic opportunity identification.
Trigger: Forecast enters the queue
Decision: Allocation tradeoff
planning
Demand & Supply Balancing
Multi-day planning → 30-minute automated flow. Agent proposes, planner approves.
Trigger: Planning cycle with changed demand, capacity, or supply
Decision: Planner chooses the scenario and tradeoff to publish
risk triage
Supplier Risk Monitoring
News, weather, geopolitical signals 24/7. Flag disruptions in hours, recommend mitigation.
Trigger: Forecast enters the queue
Decision: Investigator decides whether the case clears or escalates
supplier ops
Logistics Exception Handling
Classify, prioritize, route exceptions. Durable across carrier API outages.
Trigger: Forecast enters the queue
Decision: Allocation tradeoff
Function
Finance & Accounting
Month-end, reconciliation, and audit workflows across any industry.
Open the full subsectionreconciliation
Month-End Close
Multi-day workflow across entities. Durable, human review at each checkpoint.
Trigger: Ledger enters the queue
Decision: Owner resolves the variance or signs off the match
reconciliation
AR / AP Reconciliation
Match transactions, flag exceptions, route to finance for resolution.
Trigger: Ledger enters the queue
Decision: Owner resolves the variance or signs off the match
reconciliation
Budget vs Actual Review
Variance identification, root-cause analysis, commentary drafting.
Trigger: Ledger enters the queue
Decision: Owner resolves the variance or signs off the match
reconciliation
Expense Audit
Policy-violation detection, receipt verification, escalation to finance owner.
Trigger: Ledger enters the queue
Decision: Owner resolves the variance or signs off the match
supplier ops
Vendor Payment Approval
Multi-step approval with policy application. Durable across approver availability.
Trigger: Ledger enters the queue
Decision: Variance explanation
Function
Customer Success
Triage, health, and renewal workflows.
Open the full subsectioncase resolution
Ticket Triage
Classify, prioritize, route, or resolve inline.
Trigger: Customer case arrives or changes status
Decision: Priority
risk triage
Renewal Risk Detection
Signal monitoring across usage, sentiment, engagement.
Trigger: Account health signal crosses threshold
Decision: Customer success chooses the intervention
risk triage
Account Health Monitoring
Composite health score with explanation, intervention recommendations.
Trigger: Ticket enters the queue
Decision: Priority
planning
Onboarding Milestone Tracking
Track implementation steps across customer org, flag blockers, escalate stalls.
Trigger: Ticket enters the queue
Decision: Priority
Flagship walkthrough
Watch one process move from model to decision.
Each walkthrough follows one process through the diagram, the live run, the human decision, and the evidence trail that stays behind.
Financial Services
Invoice Factoring Review
Process diagram
The package first branches on missing documents, then moves through extraction, buyer matching, credit policy, reviewer approval for exceptions, and funding writeback.
What the diagram shows
A submitted invoice package moves through document completeness, extraction, buyer matching, concentration policy, credit approval, funding decision, and evidence capture.
250
invoice packages / day
6 -> 3
process phases
10 -> 1
people per routine deal
Live run
The animated path follows a complete package that hits a concentration exception and pauses for credit review before funding is booked.
Receive package
00:00Invoice, PO, delivery note, buyer ledger, and seller profile attached
Complete docs
00:16Missing proof-of-delivery path is checked before extraction continues
Match buyer
00:38Invoice fields are matched to PO, receipt, buyer terms, and duplicate history
Approve exception
00:56Credit reviewer decides on concentration and threshold exception
Book funding
01:18Funding decision, facility exposure, and evidence are written back
Human decision
The reviewer sees invoice amount, buyer standing, duplicate status, facility exposure, concentration, and the proposed advance terms.
Reviewer packet
Invoice amount
$47,200
Buyer standing
Verified
Duplicate check
No match
Exception
Concentration above limit
Evidence trail
The record keeps the submitted documents, extracted fields, policy checks, reviewer decision, funding terms, and system writeback together.
Package received
Invoice, PO, delivery note, buyer ledger, and seller profile attached
Completeness passed
No missing proof-of-delivery or purchase-order evidence
Buyer match complete
Invoice matched to PO, receipt, terms, and duplicate history
Credit review requested
Concentration exception routed with recommended advance terms
Funding recorded
Decision, reviewer, rationale, and facility exposure written back
Public-sector operations
Document Verification
Process diagram
The process registers the application, reads the uploaded document, branches on duplicate risk, low-confidence fields, or clean auto-verification, then returns status to the website.
What the diagram shows
A submitted application is registered, read, validated for field confidence and duplicate risk, routed to a clerk only for uncertain fields, then returned to the public website with status and evidence.
3
verified demo paths
52s
sample run to status update
1
review task when needed
Live run
The animated path follows a low-confidence mobile number through clerk correction, callback, and field-level history.
Register
00:00Application ID, uploaded image, and applicant row created
Read fields
00:12Name, mobile, address, document number, and date fields extracted
Validate risk
00:26Confidence, format, duplicate, and eligibility checks run
Correct field
00:39Only the low-confidence mobile field is sent to a clerk
Return status
00:58Public website row and verification history are updated
Human decision
The clerk gets only the uncertain fields, the OCR crop, confidence score, source image, and the suggested correction.
Reviewer packet
Applicant
RTO-CODEX sample
Mobile
Digit 7 uncertain
Duplicate check
No match
Callback
Ready after correction
Evidence trail
The history keeps the original upload, extracted fields, duplicate check, clerk correction, callback status, and final applicant-visible result.
Application registered
Application ID, upload, source row, and callback target created
Fields extracted
Name, mobile, address, document number, and date fields read with confidence
Validation complete
Duplicate and eligibility checks passed; mobile confidence failed threshold
Clerk correction requested
Task opened for the single low-confidence mobile digit
Website updated
Corrected field and verified status posted back to the public row
Supply Chain Operations
Order-to-Cash Exceptions
Process diagram
The process starts from a missed carrier cutoff, reconciles ERP, WMS, TMS, credit, allocation, and CRM state, then branches by exception family before owner approval.
What the diagram shows
A stuck customer order is diagnosed across ERP, warehouse, transportation, credit, and customer-commitment records, then routed to the right owner with a recommended recovery action.
6
systems reconciled
4
exception routes
1
owner decision
Live run
The animated path follows this order through warehouse miss, owner approval, recovery commit, and promise-change record.
Promise breach
00:00Order O-43891 will miss the carrier cutoff
Trace state
00:28ERP, WMS, TMS, credit, allocation, and CRM promise reconciled
Select path
00:46Warehouse miss beats credit, stock, and carrier hypotheses
Approve tradeoff
01:08Order owner chooses split shipment plus expedite cost
Commit recovery
01:36WMS, TMS, ERP promise, and customer message updated
Human decision
The order owner sees customer impact, root cause, recovery option, expedite cost, and the drafted customer update.
Reviewer packet
Customer impact
Tier-1 order at risk
Root cause
Pick wave missed cutoff
Recovery option
Split + expedite
Customer update
Promise message drafted
Evidence trail
The run keeps the before and after promise, owner decision, system writes, and customer communication together.
Promise breach detected
Carrier cutoff risk found for O-43891
Order state reconciled
ERP, WMS, TMS, credit, allocation, and CRM promise compared
Exception path selected
Warehouse pick miss scored above credit, stock, and carrier alternatives
Owner decision requested
Split shipment and expedite cost sent for approval
Recovery committed
Pick task, shipment, ERP promise, and customer message updated
Supply Chain
Demand & Supply Balancing
Process diagram
The process loads planning signals into a constrained model, explains the shortage, branches into three scenario choices, and requires planner signoff before publishing.
What the diagram shows
A planning exception pulls forecast changes, firm orders, inventory, capacity, supplier commitments, and service targets into a constrained-plan model, then routes the tradeoff to a planner before publishing.
6
planning signals
3
scenario options
1
published exception plan
Live run
The animated path follows a forecast-driven shortage into the recommended reallocation scenario, planner signoff, published plan, and assumption log.
Load signals
00:00Forecast uplift, orders, inventory, transit, capacity, suppliers, and service target loaded
Find gap
00:34Week-3 demand exceeds constrained supply for Northeast DC
Compare scenarios
00:59Reallocation, expedite, and backorder options scored
Planner signoff
01:24Planner approves allocation shift and expedite cost
Publish plan
01:52S&OP plan, allocation, and assumption log updated
Human decision
The planner sees demand delta, constrained week, scenario comparison, service impact, cost impact, and the recommended allocation shift.
Reviewer packet
Demand delta
+11% Northeast DC
Constraint
Week-3 supplier capacity
Service impact
Key accounts protected
Recommended scenario
Reallocate + limited expedite
Evidence trail
The assumption log keeps every input version, scenario score, planner decision, and published plan update in one record.
Signals loaded
Forecast, orders, inventory, in-transit, capacity, supplier commits, and service target loaded
Shortage explained
Week-3 Northeast demand exceeds constrained supply after firm orders
Scenarios compared
Reallocation, supplier expedite, and protected-backorder options scored
Planner signoff requested
Recommended allocation shift routed with service and cost impact
Plan published
S&OP plan, allocation rule, and assumptions record updated
Workflow library
A map of the work SuperProcess can own.
The right starting point is a recurring decision path with cross-system context, agent work, human accountability, and an evidence trail leaders can inspect.
By industry
Operating queues by market.
Industry pages group the operating queues buyers already recognize: finance, supply chain, banking, insurance, healthcare, manufacturing, and more.
View by industry workflowsBy function
Workflow ownership by team.
Function pages group the teams accountable for the work: finance ops, procurement, IT/security, legal, HR, sales ops, and customer success.
View by function workflowsIndustry
Financial Services
Invoice factoring · KYC · SCF
Invoice Factoring · KYC / Customer Onboarding · Supply Chain Finance
7 modeled workflows
Industry
Banking
Onboarding · fraud · disputes
Account Opening · Fraud Review Triage · Dispute Resolution
6 modeled workflows
Industry
Insurance
Claims · FNOL · investigation
Claims Validation (P&C) · First Notice of Loss (FNOL) · Fraud Investigation
6 modeled workflows
Industry
Legal Services
Contracts · doc review · IP
Contract Review · Document Review (E-Discovery) · Matter Intake & Triage
6 modeled workflows
Industry
Supply Chain
S&OP · logistics · supplier risk
S&OP Cycle Coordination · Spend Analysis · Demand & Supply Balancing
7 modeled workflows
Industry
Manufacturing
Quality · RCA · work orders
Quality Review / Defect Triage · Root-Cause Analysis · Work Order Routing
5 modeled workflows
Industry
Healthcare
Prior auth · claims · intake
Prior Authorization · Claims Processing · Patient Intake
6 modeled workflows
Function
Finance & Accounting
Close · AR/AP · audit
Month-End Close · AR / AP Reconciliation · Budget vs Actual Review
5 modeled workflows
Function
Human Resources
Screening · onboarding · policy
Resume Screening · Employee Onboarding · Benefits Q&A
5 modeled workflows
Function
IT & Security
Access · incidents · vendor risk
Access Reviews · Incident Triage · Vendor Risk Assessment
4 modeled workflows
Function
Procurement
Vendor · RFP · contracts
Vendor Onboarding · RFP Analysis · Contract Negotiation Prep
4 modeled workflows
Function
Legal & Compliance
Policy · reg-change · audit prep
Policy Drafting & Review · Regulatory Change Monitoring · Audit Prep
4 modeled workflows
Function
Marketing
Content · campaigns · leads
Content Compliance Review · Campaign Optimization · Lead Qualification
4 modeled workflows
Function
Sales Operations
Deal desk · pricing · commissions
Deal Desk · Pricing Exception Review · Commission Disputes
4 modeled workflows
By design
Enterprise control, built into every run.
Production agent workflows have to be readable, governed, integrated, and durable before they touch real operations.
01 · Transparent
Readable runs.
Every step, model call, tool call, approval, and writeback stays attached to the workflow.
02 · Governed
Controls built in.
Policies define models, tools, budgets, approvals, fallbacks, and stop conditions before agents run.
03 · Integrated
Inside your stack.
SAP, CRM, data warehouses, and internal APIs connect through scoped read and write boundaries.
04 · Durable
State survives real work.
Long-running processes keep state across waits, retries, failures, and human handoffs.
Map
Choose one workflow and define trigger, owner, inputs, gates, and output.
Connect
Bring only the documents, systems, tools, and policies needed for the first run.
Shadow
Compare agent packets against how operators handle the same work today.
Control
Turn on human approvals for exceptions and record every material decision.
Tell us your workflow. We'll tell you honestly whether we can take it on.
One week shadowing your ops. Two weeks scoping one process end-to-end. Four to nine weeks to production with human approval built in — every decision logged, every step reversible. Then we do the next one.